Privacy Policy

Last Updated: August 15, 2024

Introduction

Torremolinos Travel (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website torremolinos.travel (the “Service”). By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

• Contact Information: When you contact us via email ([email protected]), we collect your email address and any information you choose to include in your message.
• Communication Records: We keep records of our communications with you to provide better customer service.

Information Automatically Collected

• Usage Data: We may collect information about how you access and use our Service, including your IP address, browser type, device information, and pages visited.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Improve our website and services
• Send you information about Torremolinos and travel opportunities (only if you have opted in)
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies

• Required for the website to function properly
• Cannot be disabled without affecting site functionality
• Include GDPR consent preferences

Functional Cookies

• Enable enhanced functionality like interactive maps
• Include Google Maps integration
• Can be disabled through your cookie preferences

Analytics Cookies

• Help us understand how visitors use our website
• Provide insights for improving our services
• Can be disabled through your cookie preferences

Marketing Cookies

• Used to deliver relevant advertisements
• Help us measure the effectiveness of our marketing campaigns
• Can be disabled through your cookie preferences

Managing Your Cookie Preferences

You can manage your cookie preferences through:

• Our cookie consent banner that appears on your first visit
• The “Manage Cookie Preferences” button in our cookie banner
• Your browser settings to block or delete cookies

Note that disabling certain cookies may affect the functionality of our website.

Third-Party Services

Google Maps

We use Google Maps to provide interactive location services. When you interact with maps on our website, Google may collect data according to their privacy policy. You can control this through your cookie preferences.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Right to Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing your personal data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent for data processing where consent was the basis

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Contact inquiries: Retained for up to 3 years
• Cookie preferences: Retained for 1 year
• Analytics data: Anonymized and retained for up to 2 years

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Data Transfers

As we are based in Spain and our website is hosted within the European Union, your data is primarily processed within the EEA. Any transfers to third countries are conducted with appropriate safeguards in place.

Children’s Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Subject Line: Privacy Policy Inquiry

For GDPR-related requests, please include “GDPR Request” in your subject line.

This privacy policy is designed to comply with GDPR and Spanish data protection regulations. For legal advice regarding specific situations, please consult with a qualified attorney.